Privacy Policy
Last updated: February 2025At Medela, we are committed to nurturing your confidence in care. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device Information: Examples of Personal Information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Examples of Personal Information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children.
If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at medelamalaysia@gmail.com or using the details provided below:
Lactaequip Sdn Bhd (477042-P)
37-2, The Boulevard, Mid Valley City
59200, Kuala Lumpur
Contact us at:
011-20968300
03-2709 9199
Operation Hours:
Mon-Fri: 9.00am - 6.00pm
Sat, Sun & Public Holidays: Closed